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Staff Access

Give trusted team members limited dashboard access without making them full Discord administrators.

Updated October 21, 20262 min read

Getting started

Create an access role

Open Staff Access, name the role after a responsibility such as Support Manager, and avoid copying Discord role names unless they serve the same purpose.

Choose sections

Grant only the tickets, applications, community, server-management, insights, or platform pages that role needs.

Choose access level

View permits safe GET pages, Edit permits ordinary changes, and Manage includes the section's administrative actions.

Assign members

Open the access role and add a Discord user ID belonging to the selected server.

Test least privilege

Ask the staff member to sign in, select the server, and confirm allowed pages open while unassigned pages return Access denied.

Review changes

Use Dashboard Logs to audit staff actions and remove a member or delete the access role immediately when access is no longer needed.

Settings reference

Use this reference when you need to check what a setting does.

Access role

Dashboard-only collection of page permissions.

View

Opens safe read pages for that section.

Edit

Allows ordinary configuration changes.

Manage

Includes section-level administrative actions.

Member assignment

Discord user ID linked to one access role on one server.

Non-delegable areas

Staff Access, core Settings, and Dashboard Logs remain administrator-only.

How it works

Here’s what happens once you’ve finished setup.

1
Administrator
Creates a least-privilege dashboard role.
2
Assignment
Links a server member's Discord ID.
3
Staff member
Signs in with Discord and receives only granted sections for the selected server.
4
Audit
Dashboard changes are written to Dashboard Logs.

Example

EXAMPLE

Support Manager

Grant Tickets, Categories, and Ticket Panels with Manage access; do not grant unrelated server-management pages.

Permissions

What NightCrew needs

Full server administrator access is required to manage Staff Access

Tips

Dashboard roles do not grant Discord permissions and never replace Discord channel or role permission checks.

Things to know

Grant the smallest access needed and review assignments regularly. Dashboard roles do not change Discord permissions.

Troubleshooting

Member still sees no pages

Confirm the exact Discord user ID, active server, and at least one View, Edit, or Manage grant.

Edit returns Access denied

View alone does not authorize changes; grant Edit or Manage for that section.

Member left the team

Remove the member assignment; deleting the whole role removes access from everyone assigned to it.