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Team

Staff Activity

Review staff message counts, voice time, and claimed ticket totals.

Updated October 21, 20261 min read

Getting started

1

Choose staff roles

Select the roles whose activity should count. Manage Server members also count.

2

Choose tracking

Enable message counts and voice time separately. Message text is never stored by this module.

3

Let activity accumulate

The online bot records totals about once per minute. Bots, AFK voice, and deafened members are excluded.

4

Review the period

Choose 7, 30, or 90 days. Ticket totals count tickets created in the period and currently assigned to that staff member.

Settings reference

Use this reference when you need to check what a setting does.

Staff roles

Limits collection to the configured team.

Message tracking

Counts messages without storing their content.

Voice tracking

Counts observed voice time while the bot is connected.

Period

Filters the staff totals shown on the page.

How it works

Here’s what happens once you’ve finished setup.

  1. 1
    Choose staff roles

    Select the roles whose activity should count. Manage Server members also count.

  2. 2
    Choose tracking

    Enable message counts and voice time separately. Message text is never stored by this module.

  3. 3
    Let activity accumulate

    The online bot records totals about once per minute. Bots, AFK voice, and deafened members are excluded.

  4. 4
    Review the period

    Choose 7, 30, or 90 days. Ticket totals count tickets created in the period and currently assigned to that staff member.

Troubleshooting

No historical activity

Tracking starts when enabled; activity from before installation is not reconstructed.